We know because we asked them! In a recent Customer Satisfaction Survey, our customers gave us a Net Promoter Score (NPS) rating of +73, which puts us in the “Excellent” category!
So, what is a Net Promoter Score, and why does it matter? NPS is the world’s leading metric for measuring customer satisfaction and loyalty, and it goes beyond measuring how satisfied a customer is with a company. The NPS system is designed to gauge a customer’s willingness to recommend a company to others. The scale goes from -100 up to +100…and INGENIUM’S score of +73 ranks us significantly higher than all other competition.
If you are looking for a waste management partner who will go above and beyond the competition, INGENIUM fits that bill and provides you with the excellent service you expect and deserve.
Why not contact us to see how our dedicated team of professionals can help?