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Ingenium’s COVID-19 Response

APRIL 2, 2020

COVID-19 – Separating Fact from Fiction

The multitude of news sources and social media hype has inundated us with more information on the COVID-19 pandemic than we can comprehend. As fears increase worldwide, unscientific claims and unreliable advice are spreading fast. The big question is, “How do you separate fact from fiction?

Because of the nature of our business and the importance of being aware of the latest coronavirus updates, we have curated information about COVID-19 from a variety of reliable sources such as the Center for Disease Control and the World Health Organization, and created a course module that will offer an in-depth look at what a coronavirus is and what makes COVID-19 unique.

The course provides valuable information including how the disease spreads, what symptoms to look for, prevention strategies, what to do if you or someone you know is infected, and a list of frequently asked questions that are on everyone’s mind. It’s important to note that this course is dynamic and will be updated as new information becomes available.

We hope you find this information valuable and encourage you share with family and friends. Don’t forget to check back for important updates.

At Ingenium, our number one goal is safety, and we would like to thank you for partnering with us to control the spread of COVID-19.

Click here to view the course

MARCH 31, 2020

Notification to Ingenium of Exposure at your Facility

Safety is our number one priority, so we want to be diligent in taking all precautions necessary to protect our employees, our clients, our families and our communities.

As we navigate through the uncertainty of the COVID-19 pandemic, we are asking that you inform us promptly if you have had a positive diagnosis or an active case of the virus in your facilities so we can inform Ingenium employees who may have performed services at your location.

Below is an excerpt from the CDC guidelines on notification recommendations should a business have an active case, along with a link to the complete CDC guidelines. Again, we ask that you please include Ingenium in your notification process.

Separate sick employees:

  • Employees who appear to have symptoms (i.e., fever, cough or shortness of breath) upon arrival at work or who become sick during the day should immediately be separated from other employees, customers and visitors and sent home.
  • If an employee is confirmed to have the COVID-19 virus, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace, but maintain confidentiality as required by the Americans with Disabilities Act (ADA.) The fellow employees should then self-monitor for symptoms of fever, cough or shortness of breath.) Read more about the CDC COVID-19 guidelines here. 

MARCH 27, 2020

Ingenium Provides Essential Clean-Up Services for COVID-19

As COVID-19 continues to spread through the country and our local communities, we are all likely to be affected and feel the impacts in both our business and personal lives. At Ingenium, safety is our number one priority and our commitment is to ensure and adhere to the safety goals of our company, our employees and our clients to protect You, Me and the Community.

As we are considered an essential business according to state and federal guidelines, Ingenium is available, prepared and ready to respond to incidences that may threaten the health and safety of others and the further spread of this virus. The Coronavirus (COVID-19) pandemic has driven the need for many organizations to implement business continuity efforts related to cleaning and disinfecting of areas impacted or potentially exposed to COVID-19. To ensure the efficacy of our cleaning processes, Ingenium only uses disinfectants that have been deemed effective by the EPA and CDC recommended cleaning protocols.

If you believe that your facility may have been exposed to COVID-19, or if you are interested in preemptively stepping up your cleaning regime to help mitigate disruptions to your business and put your customers and the public at ease, we are standing by and ready to address your specific needs.

We look forward to partnering with you to create an effective and efficient response plan to keep your employees, your families and your communities safe.

Call us today (760-745-8780) or reach out to one of our trained Customer Support Representatives to schedule a cleaning before your staff returns to the workplace.

MARCH 17, 2020 – For California Customers

Ingenium Exempt from Shelter in Place Orders – Essential Business

I am aware of the “shelter in place” orders taking effect across the State. Ingenium’s position is as follows:

  • Ingenium (currently) is exempt from these orders as Ingenium provides services to other businesses necessary to provide healthcare services that help them comply with legal requirements and help to protect the overall health and safety of the communities where our clients are located.
  • Ingenium field personnel will continue to report for service until otherwise notified and directed, administrative staff are being transitioned to a home-work environment to the extent possible. (Please see my communique below dated March 16th on this.)
  • I make the request that all Ingenium clients be pro-active in their service requests. We do not know if Ingenium will continue to be exempted, so please, if you have an anticipated need, please schedule it now to prevent future disruptions.
  • I also am making the request you notify us if you are changing your work practices, so we may adjust accordingly.

Ingenium will continue to service our clients as allowed by the pertinent regulatory authorities. I am taking nothing for granted in these changing times, and I think communication is key to making this time as least disruptive as we may. Ingenium is one of your partners in this, and I am committed to doing everything we can to support you.

MARCH 16, 2020

Ingenium Activates “Remote Workplace Plan”

On Friday, in response to the spread of COVID-19, I made the decision to activate Ingenium’s Remote Workplace Plan. We live by the motto of “Protecting You, Me and the Community” and, therefore, Ingenium must stand up and do its part to help prevent the spread of this virus. If the spread of this disease is not slowed, COVID-19 may cripple the healthcare infrastructure in the US.

You have likely heard about the concept of “social distancing,” which is one of the last tools at our disposal to help slow down the infection rate. Working from home is one way to help with social distancing, which is so critical to slow the spread of this disease.

Over this week, staff who can effectively perform their duties from home are being transitioned into a home-work environment. Staff who are service-critical and who can’t perform their duties from home will be practicing other social distancing protocols, such as staggered scheduling to minimize the number of staff in one place at the same time. We are taking these steps to help protect the larger community in which we all exist.

I expect this transitioning time to be disruptive to our operations, and I would ask for your patience as we get staff stabilized in new work environments. You may experience a delay in returned emails and phone calls, and you may experience short delays in service should any of our field staff contract the virus. I appreciate your understanding in this.

Further, our EH&S staff has been closely monitoring governmental policy developments and guidelines. They advise all clients to do a thorough documentation of any COVID-19 related lapses in compliance. This may help in future audits or inspections to help put the non-compliance issue in context.